Privacy Policy
Last updated on January 19, 2022
This privacy policy defines how Cláudia Sofia Afonso Fernandes, named Cláudia Afonso, NIF: 199184933, with tax address at: Rua Ilha de Santa Maria, 184, Carcavelos - uses and protects the information you provide.
1 – WHAT ARE PERSONAL DATA AND WHAT CATEGORY OF DATA ARE PROCESSED?
2 – WHO IS RESPONSIBLE FOR PROCESSING YOUR PERSONAL DATA?
3 – ON WHAT BASIS MAY WE PROCESS YOUR PERSONAL DATA?
4 – FOR WHAT PURPOSES AND FOR HOW LONG DO WE PROCESS YOUR PERSONAL DATA?
5 – HOW WE COLLECT YOUR PERSONAL DATA
6 - DATA ANALYSIS
7 – WHAT ARE YOUR DATA PROTECTION RIGHTS AND HOW TO EXERCISE THEM?
8 - APPLICABLE LEGISLATION
1 – WHAT ARE PERSONAL DATA AND WHAT CATEGORY OF DATA ARE PROCESSED?
What are personal data?
Personal Data is any information, of any nature and in any medium (eg sound or image), relating to an identified or identifiable natural person.
A person who can be directly or indirectly identified, for example, by name, identification number, location data, electronic identifier or other elements that allow the identification of that natural person, is considered identifiable.
Who are the holders of personal data?
The Customer or User, a natural person, to whom the data relate and who has used Cláudia Afonso's services or products.
What categories of personal data do we process?
The categories of data we process are the following:
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Identification and contacts and other identification data |
Civil or tax identification numbers, payment details, billing address, telephone contact and email address; date of birth, gender, your professional activity and IP (if you registered on the internet) |
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Service |
Products and services purchased or subscribed |
2 – WHO IS RESPONSIBLE FOR PROCESSING YOUR PERSONAL DATA?
The person responsible for collecting and processing your personal data will be Cláudia Afonso who provides the service or supplies the product and who in this context decides which data is collected, means of treatment and purposes for which the data is used.
3 – ON WHAT BASIS MAY WE PROCESS YOUR PERSONAL DATA?
These are the circumstances in which we process your personal data:
1) When you have your express consent - in writing, orally or through the validation of an option - and prior and if that consent is free, informed, specific and unequivocal. Examples are your consent for Cláudia Afonso to analyze the use of services and products and make recommendations or send marketing messages, to use your identification data or use of services to send marketing messages from Cláudia Afonso , your consent for us to use the service information to improve our quality of service;
2) For the management of contacts, information and orders, for the management of invoicing, collection and payments in the acquisition of products or services.
4 – FOR WHAT PURPOSES AND FOR HOW LONG DO WE PROCESS YOUR PERSONAL DATA?
How long do we process your Personal Data?
Your personal data are processed by Cláudia Afonso only for the period of time necessary to achieve the defined purpose or, depending on what is applicable, until you exercise your right of opposition, right to be forgotten or withdraw your consent.
After the respective conservation period has elapsed, Cláudia Afonso will eliminate or anonymize the data whenever they should not be kept for a different purpose that may survive.
For what purposes do we process your Personal Data?
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Marketing and Sales |
- Marketing or selling new products or services - Analysis of consumption profiles - Adaptation and development of new products or services |
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Customer Management and Service Provision |
- Management of contacts, information or orders - Management of complaints; - Management of invoicing, billing and payments |
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Customer Management and Service Provision |
- Management of contacts, information or requests - Management of complaints; - Management of invoicing, billing and payments |
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Accounting, Tax and Administrative Management |
- Accounting, invoicing - Tax information, including sending information to the tax authority |
Unless otherwise provided, your personal data will not be disclosed to third parties for purposes not permitted by law or without your explicit consent. Your personal data will only be communicated to third parties when necessary to process an order, namely:
- Electronic payment services with credit or debit cards through the PayPal platform
- MB payment services and/or Bank Transfer with shared entities such as Novo Banco bank.
- Processing of purchased products;
- Select, pack and ship items;
- Solving questions or doubts related to the sale of products;
- Process payments for the purchase of items;
- Process product returns.
Cláudia Afonso may have access to personal data of third parties that are disclosed by users of this website, for example, when a user buys a product to be sent to a friend or when the user who pays for the product is different from the recipient of such a product.
In all cases where you have to disclose information from third parties, you must obtain their consent before providing us with your personal data and informing them about our Privacy Policy. The user will be the only person responsible for the disclosure of information and data of third parties, as well as any other illegal and incompatible use of such data, if he has not been given his consent.
In any case involving the disclosure of sensitive/confidential data to Cláudia Afonso , the user will be the only person responsible for the disclosure and illegal use of such data by third parties.
The user should note that, except as provided in the following point, the personal data that we ask you to provide, including email address, address, credit or debit card number and telephone number, are necessary for the processing your order and for purchasing products on this website, in order to comply with obligations arising from applicable laws and regulations or to provide other services provided on this website and requests by you.
Therefore, the refusal to provide us with some personal data may prevent us from processing your request for the purchase of products or for the provision of other services on this website.
Failure to provide your personal data may justify our refusal to process your order for the purchase of products on this website or for the provision of services.
The disclosure of your personal data beyond what is necessary to comply with legal or contractual parameters or to provide the services requested by you is optional and has no effect on the use of this website or its services and purchase of products. We will inform you if your personal data is mandatory or optional, marking with an asterisk (*) the information that is mandatory to fill in. Failure to fill in the optional data will not result in any penalty.
You may, at any time, request a copy of your saved data through the email ca@claudiafonso.com.
5 – HOW WE COLLECT YOUR PERSONAL DATA
How do we collect your personal data?
We collect personal data with your consent when you purchase Cláudia Afonso products or services, when you download or use e-books, quizzes, or register for our newsletter, mailing list or when you participate in market studies.
Collection can be done orally, in writing, through the claudiafonso.com website or forms on social networks.
But your personal information may also be collected from publicly accessible or other sources.
6 - DATA ANALYSIS
Cookie Policy
Information about our use of cookies.
Our website uses cookies to differentiate you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website.
A cookie is a small file of letters and numbers that we store on your browser or on your computer's hard drive, if you agree. Cookies contain information that is transferred to your computer's hard drive.
The cookies we use are “analytical” cookies. They allow us to recognize and count the number of visitors and to see how visitors move around our site when using it. This helps us to improve the way our website works, for example by ensuring that users find what they are looking for easily. You can find more information about the individual cookies we use and the purposes for which we use them below:
Analytics
The services contained in this section allow the owner to monitor and analyze web traffic and can be used to track user behavior.
Google Analytics (Google Inc.)
Google Analytics is a web analytics service provided by Google Inc. ("Google"). Google uses the collected data to track and examine the use of this website, prepare reports on its activities and share them with other Google services.
- Google may use the collected data to contextualize and personalize ads from its own advertising network.
- Personal Data collected: Cookies and Usage Data.
- Processing Location: United States - Privacy Policy - Decline .
Facebook Ads Conversion Tracking (Facebook, Inc.)
Facebook Ads Conversion Tracking is an analytics service provided by Facebook, Inc. that connects data from Facebook's advertising network with actions taken on this website.
- Personal Data collected: Cookies and Usage Data.
- Processing Location: United States - Privacy Policy .
Commented Content
Content commenting services allow users to make and post their comments about content on this site.
Depending on the settings chosen by the owner, users can also leave anonymous comments. If there is an email address among the Personal Data provided by the user, it may be used to send notifications of comments on the same content. Users are responsible for the content of their own comments.
If a third-party provided content commenting service is installed, it may still collect web traffic data for the pages where the commenting service is installed, even when Users do not use the content commenting service.
Facebook Comments (Facebook, Inc.)
Facebook Comments is a content commenting service provided by Facebook, Inc., allowing users to leave comments and share them on the Facebook platform.
- Personal Data collected: Cookies and Usage Data.
- Processing Location: United States - Privacy Policy .
email marketing
We collect your name and email address when you register for our newsletter or forms, request a free resource or join a waiting list, via E-goi ( Privacy Policy ).
We use this data to send you emails about useful advice and news, information and to notify you about services and products you may be interested in. You can unsubscribe from our list at any time.
Remarketing and behavioral targeting
This type of service allows this website and its partners to inform, optimize and serve advertising based on the use of this website by the user in the past.
This activity is carried out through the tracking of Usage Data and Cookies, information that is transferred to the partners that manage the activity of remarketing and behavioral segmentation.
In addition to any opt-out offered by any of the services below, you can opt out of the use of cookies by a third-party service by visiting the Network Advertising Initiative opt-out page.
Facebook Remarketing (Facebook, Inc.)
Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. linking activity on this website to the Facebook advertising network.
- Personal Data collected: Cookies and Usage Data.
- Processing Location: United States - Privacy Policy - Decline .
Facebook Custom Audience (Facebook, Inc.)
Facebook Custom Audience is a behavioral and remarketing targeting service provided by Facebook, Inc. linking activity on this website to the Facebook advertising network.
- Personal Data collected: Cookies and email address.
- Processing Location: United States - Privacy Policy - Decline .
Interaction with external social networks and platforms
This type of service allows interaction with social networks or other external platforms directly on the pages of this website.
The interaction and information obtained through this website are always subject to the user's privacy settings for each social network.
This type of service can still collect traffic data for the pages where the service is installed, even when Users are not using it.
Facebook Like Button and Social Widgets (Facebook, Inc.)
The Facebook Like Button and Social Widgets are services that allow you to interact with the Facebook social network provided by Facebook, Inc.
- Personal Data collected: Cookies and Usage Data.
- Processing Location: United States - Privacy Policy .
How to provide or withdraw consent for the installation of cookies
In addition to what is specified in this document, the user can manage cookie preferences directly in his own browser and prevent - for example - third parties from installing cookies.
Through browser preferences, it is also possible to delete cookies installed in the past, including cookies that may have saved the initial consent to the installation of cookies by this website.
Users can, for example, find information on how to manage cookies in the most used browsers at the following addresses: Google Chrome ,Mozilla Firefox , Apple Safari and Microsoft Internet Explorer .
With regard to Cookies installed by third parties, Users can manage their preferences and withdraw their consent by clicking on the related deactivation link (if provided), using the means provided in the third party's privacy policy or by contacting the third party.
Notwithstanding the foregoing, the Owner informs that Users may follow the instructions provided in the initiatives subsequently bound by the EDAA (EU), the Network Advertising Initiative (USA) and the Digital Advertising Alliance (USA), DAAC (Canada), DDAI ( Japan) or other similar services. These initiatives allow users to select their tracking preferences for most advertising tools.
The Owner therefore recommends that Users make use of these resources in addition to the information provided in this document.
System logs and maintenance
For operation and maintenance purposes, this website and any third party services may collect files that record interaction with this website (system logs) using other personal data (such as IP address) for this purpose.
Changes to this privacy policy
The owner reserves the right to make changes to this privacy policy at any time, by notifying users on this page and possibly within this website and/or - as far as technically and legally possible - by sending a notice to users through any information of contact.
If the changes affect processing activities carried out based on the user's consent, the owner must collect new user consent, where necessary.
Owner and Data Controller
Cláudia Sofia Afonso Fernandes, Rua Nova Urbanização do Sistelo, 15, Paços de Ferreira
Owner contact email: ca@claudiafonso.com
As the installation of third-party cookies and other tracking systems through the services used on this website cannot be technically controlled by the owner, any specific references to cookies and tracking systems installed by third parties must be considered indicative. For complete information, we ask that the User consult the privacy policy of the respective third-party services listed in this document.
Given the objective complexity surrounding the identification of technologies based on Cookies, Users are encouraged to contact the Owner if they wish to receive more information about the use of Cookies by this Website.
7 – WHAT ARE YOUR DATA PROTECTION RIGHTS AND HOW TO EXERCISE THEM?
What are your rights?
Consult below your rights and the details of what is safeguarded in each one.
right of access
Right to obtain confirmation of which personal data are being processed and information about them, such as, for example, the purposes of the treatment, the retention periods, among others. Right to see or obtain a copy of, for example, invoices, written agreements or support requests you have made.
right of rectification
Right to request the rectification of your personal data that are inaccurate or request that incomplete personal data be completed, such as the address, NIF, email, telephone contacts, or others.
Right to data erasure or “right to be forgotten”
Right to obtain the erasure of your personal data, provided that there are no valid grounds for its conservation, such as, for example, cases in which Kamae has to retain data to comply with a legal obligation of preservation for investigation, detection and repression of crimes or because legal proceedings are ongoing.
Right to portability
Right to receive the data you have provided us in a digital format that is commonly used and can be read automatically or to request the direct transmission of your data to another entity that becomes the new person responsible for your personal data, such as, for example, receiving your invoices or transfer your contact details to the new person in charge, but in this case only if technically possible.
Right to withdraw consent or right to object
Right to oppose or withdraw your consent, at any time, to data processing, such as in the case of data processing for marketing purposes, provided that there are no legitimate interests that prevail over your interests, rights and freedoms , such as defending a right in a court case.
right of limitation
Right to request the limitation of the processing of your personal data, in the form of:
- treatment suspension
- limitation of the scope of processing to certain categories of data or purposes of processing.
right to complain
Right to lodge a complaint with the supervisory authority, the CNPD, in addition to the company or the DPO.
How can you exercise your rights?
The exercise of rights is free of charge, except in the case of a manifestly unfounded or excessive request, in which case a reasonable fee may be charged taking into account the costs. Information must be provided in writing but, if requested, can be provided orally. In this case, Cláudia Afonso must verify her identity by means other than oral.
The response to requests must be provided within a maximum period of 30 days, unless it is a particularly complex request.
right to complain
Right to lodge a complaint with the supervisory authority, the CNPD, in addition to the company or the DPO.
How can you exercise your rights?
The exercise of rights is free of charge, except in the case of a manifestly unfounded or excessive request, in which case a reasonable fee may be charged taking into account the costs. Information must be provided in writing but, if requested, can be provided orally. In this case, Cláudia Afonso must verify her identity by means other than oral.
The response to requests must be provided within a maximum period of 30 days, unless it is a particularly complex request.
Exercise your rights through:
Mail: ca@claudiafonso.com
Phone: 918344034
8 - APPLICABLE LEGISLATION
This Privacy Policy is governed in all its aspects by Portuguese law, in particular, by Law n.º 67/98, of October 26 (Personal Data Protection Law), and other applicable legislation.
In case of dispute, the user agrees to submit to the exclusive jurisdiction of the Portuguese courts.